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FAQ
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WHAT ARE YOUR SHIPPING OPTIONS WITHIN THE UNITED STATES?We offer a variety of shipping options for you to choose from. Below you can review them. Standard Shipping - 3 to 5 days after processing. These orders are typically processed and shipped 3-5 days after ordering. Note, due to the current Covid-19 pandemic, you may experience slight delays. We offer you the option of shipping providers at checkout.
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HOW DO I TRACK MY ORDER?Depending on the shipping option you chose at checkout, your order will be processed within 24-72 hours. After your order is processed, you will receive an email and/or text message confirming that your order has been shipped. This email will also contain your tracking number. Please allow 24-48 business hours for your shipment details to update with USPS or delivery.
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MY COUPON CODE IS NOT WORKING. WHY?If you are having difficulties with your coupon code please contact us as the code may no longer be valid. Please note that coupon codes cannot be combined with any other current offers, sales, or promotions.
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DO YOU SELL GIFT CARDS?Yes. Please visit this page for more info and to purchase one. Our e-gift cards do not have an expiration date. You can purchase for yourself, or for someone else.
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I RECEIVED A DAMAGED ITEM. WHAT DO I DO?In the rare event that you receive a damaged item, please alert us as soon as possible and provide a photo of the damaged item. We will kindly provide a return shipping label so that you can send your item back. Please note, we are not responsible for damages that occur after wearing or washing the item.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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